App Support

Open Tablescapes from the main menu. Choose your tiles, table, mat, rack, dice and dish, or start from a ready-made Tablescape.

Up to three MyTablescapes. When all three are full, choose one to replace with the Tablescape you have now (on iPhone, iPad and Mac, from its … menu).

Your Play streak and Mahjong streak are on the main menu. Choose Share to send either one as a picture. You can pick the look and the quote before you send it.

It keeps track of which hands on the card you've made: playing in person and on your own. You'll find it beside Game Stats.

Add a photo of your own printed card in MyCard. During a game you can show one line of it at the table, so the hand you're working on stays in view.

On your device (and in your device's own backup).

Yes, any time. Drag a tile to a new spot on your rack. The Sort button still works whenever you want the app to tidy up for you.

East is picked at random at the start of every game, so the first turn moves around fairly. East throws a pair of dice into the dice dish to start.

Yes. With Single Player or All Access you can open it from inside the app, and anyone can see it on the web at calliesmahjong.app/leaderboard.

We typically respond within one business day. For fastest help, email support@calliesmahjong.com with a brief description of your issue.

Try these steps in order: (1) Force-quit the app and reopen it. (2) Restart your device. If that doesn't help, email us at support@calliesmahjong.com before deleting the app: deleting it removes the games, stats and streaks stored on that device. On iPhone, iPad and Mac, your settings, stats, streaks, Mahjong Tracker and saved MyTablescapes come back from iCloud when you reinstall. On Android, your Google backup brings back your stats, streaks and settings. A game in progress and your MyCard photos don't come back with a reinstall.

Purchases are processed by Apple or Google Play, whichever store you bought through. To request a refund, visit reportaproblem.apple.com for Apple, or follow Google Play's refund steps. We're not able to issue refunds directly, but we're happy to help troubleshoot any issues first.

Yes, completely: a full 4-player table against the computer, with no internet connection and no account. You only need a connection to buy, subscribe or restore, and for the Leaderboard.

On an iPhone or iPad, open Settings, tap your name at the top, then Subscriptions, and choose Callie's Mahjong. On a Mac, open the App Store, click your name at the bottom of the sidebar, then Account Settings, and find Callie's Mahjong under Subscriptions. On Android, open Google Play, tap your profile picture, then Payments & subscriptions, then Subscriptions, and choose Callie's Mahjong. You can cancel there at any time. Cancelling stops future renewals, and All Access stays available until the end of the period you have already paid for. Anything you bought outright, including the one-time single player purchase, stays yours.

It shouldn't. Tap Restore Purchases on the unlock screen first. That reconnects a purchase made with the same Apple Account. If you bought Callie's Mahjong as a paid app before it moved to a free download, your access should be automatic and permanent. If it isn't, email support@calliesmahjong.com and we'll sort it out; please mention roughly when you first bought it.

Yes. Callie's Mahjong has full VoiceOver support with spoken play-by-play, and actions on every tile, so you never need to drag. Accessibility Mode gives you more time to play, and the app follows your device's Larger Text and Reduce Motion settings.